Archive for June, 2008
Office Communications Server and VoIP
Posted by Mark Raborn in Unified Communications on 2008/06/29
Microsoft Office Communications Server is a unified messaging solution. Microsoft unveiled the most recent version last year (2007) and is now participating in the Unified Communications and VoIP markets. Office Communications Server 2007 (OCS) includes Instant Messaging, Video/Audio Conferencing, Rich Presence features, VoIP integration, Live Meeting capabilities and more.
For the SMB (small to medium business), finding an integrated communications platform can be challenging at the price point SMB’s require. Microsoft Office Communications Server may “fit the bill” for many small business. To read more…. check out these links.
- Microsoft VoIP announcement is serious business
- Integration Mania: Uniting VoIP and Microsoft Outlook
- Nortel, Microsoft ship unified communications products
- Microsoft Unified Communications – home page
HARDWARE MANUFACTURERS
Manufacturers making VoIP and Mobile phones that integrate with Microsoft Office Communications Server
- ASUSTek Computer
- GN Netcom
- LG-Nortel
- NEC
- Plantronics
- Polycom
- Samsung
- Tatung
- ViTELiX
MICROSOFT PARTNERS IN UNIFIED COMMUNICATIONS
FURTHER READING:
Sharing Microsoft Outlook Folders with others
Posted by Mark Raborn in Office on 2008/06/09
Sharing data with other users can be a real benefit to productivity. Many of us have team members, colleagues, right-hand men and women needing access to (and whom we very much want to give access to ) our contact manager data.
Can we do it? Absolutely.
Recently we wrote an article on how to share Microsoft Outlook Contacts with other users . Visit that article to understand how to share Contacts in Outlook.
This article focuses on the other types of Folders residing in the Outlook directory structure. They are
- Calendar
- Inbox
- Notes
- Tasks
- etc…
Sharing these folders requires two major steps (with little ones in between)
The MAJOR STEPS are:
- Share the Mailbox and folders of the source user
- Change the Mailbox settings of the recipient user and Add the resources from the source user
The minor steps can be fit inside each of the MAJOR ones.
Requirement: sharing contact information in Outlook requires the use of Microsoft Exchange Server.
Here we go:
STEP 1: Sharing Outlook Folders with others – (sharing the source)
You can share Calendar, Email/Inbox, Journal, Notes, Tasks and other folders with users in your Exchange organization. Sharing these folders in Outlook is very similar to sharing folders in the Windows file system with one glaring exception. YOU MUST SHARE THE FOLDERS ABOVE THE TARGET FOLDER YOU INTEND TO SHARE.
As an example, if you had an email subfolder for your online bills, then each folder above your online bills would have to be shared also (using Microsoft Outlook permissions) to allow access to the folder further down the tree.
- Mailbox (shared)
- Inbox (shared)
- my online bills (target Share)
- Inbox (shared)
EXAMPLE: Share a Folder in Microsoft Outlook
- Open Microsoft Outlook
- Change to Folder view
- Right click on the Mailbox – Your Username folder and select Properties for Your Username
- select the Permissions [tab]
- click the Add button
- from the Add Users windows, highlight he user you want to share your data with, click Add and click OK
- now back at the Permissions [tab], highlight the user you just added and set their Permission Level using the drop down menu to Reviewer
- Now you can proceed to share folders within Microsoft Outlook
To Share Folders in the Shared Mailbox – Your Username (using Inbox as an example)
- Open Microsoft Outlook
- Change to Folder view
- Right click on the Inbox folder and select Properties
- select the Permissions [tab]
- click the Add button
- from the Add Users windows, highlight the user you want to share your Inbox with, click Add and click OK
- now back at the Permissions [tab], highlight the user you just added to the Inbox and set their Permission Level using the drop down menu to the level you want to grant that user.
- Permission Level(s) are
- Owner
- Publishing Editor
- Editor
- Publishing Author
- Author
- Nonediting Author
- Reviewer
- Contributor
- None
You can follow this principal with each type of folder and at each level, sub-folder, etc.. (not just the Inbox). So, as you want to share your Calendar, Email/Inbox, Journal, Notes, and Tasks just repeat the procedure above.
A reminder about SubFolders (as in the my online bills example above) be sure to share each folder above the target folder with at least Reviewer permissions. This is required so that the target folder is accessible. Then set the higher share permission on the target folder itself.
Granting higher permissions at the subfolder level does not propagate upward to parent folders. So if you grant Publishing Author to another user for an email subfolder (below the Inbox), they will be Publishing Author at the subfolder only. They DO NOT have the same permission at the Mailbox OR Inbox level, only on the subfolder level. The Mailbox and Inbox will remain at Reviewer (if that’s what you set) just as in previous steps.
STEP 2: Sharing Outlook Folders with others – (setup the recipient to access the share)
Now that the folders have been shared, we must setup the recipient users Outlook to access the shared folders.
- open Microsoft Outlook
- on the Tools menu, select Account Settings
- highlight the Microsoft Exchange based email account, and click Change
- on the lower right, click More Settings
- select the Advanced [tab]
- in the Mailboxes outline, click the Add [button]
- type the username of the Exchange user from which the folder(s) were shared
- click Next, click Finish
- close Outlook and then re-open Outlook
- the folders should appear on a separate node in your folder tree
That’s it!
If you would like more information about Microsoft Outlook and what it can do in your organization, please contact WIGITAL. We install, configure and optimize Microsoft Exchange, Microsoft Outlook and Microsoft Mobile devices for networks both small and large. Call us or email us through our website.
FURTHER READING
Share Microsoft Outlook Contacts with others
Posted by Mark Raborn in Office on 2008/06/09
Outlook is one of the success stories for Microsoft. It is a sound program, offers a wide array of functionality and is relied on by literally millions of people. Outlook does a-lot. There are quite literally hundreds of books published on the program (IMO a real litmus test) demonstrating the reach of Outlook in business.
I run into a lot of Outlook questions.
One of the questions I’m asked most often by my business clients is “can you get the Spywar….” (oh wait – different article). Ah, yes.. here is the question:
How do I share my contact information in Microsoft Outlook with other users?
Requirement: sharing contact information in Outlook requires the use of Microsoft Exchange Server.
For Clients on the Microsoft platform it is likely you are already using Exchange. Exchange is a highly robust Email Server that delivers mail in the Windows environment. It may already be in place within your infrastructure (just check with your System Administrator). If it is, simply follow these directions.
- Open Microsoft Outlook
- Change to Folder view
- Right click on the Contacts folder
- select Share Contacts
- in the To… field, type the name of the person in your Exchange organization with whom you want to share your data
- NOTE: there is a checkbox [ ] Request permission to view receipient’s Contacts folder
- IF you want to view the contacts of the receipient (the person you are sharing your Contact info with, then click this checkbox
- click Send
To share your contacts with more than one person
- Open Microsoft Outlook
- Change to Folder view
- Right click on the Contacts folder
- select Properties
- select the Permissions [tab]
- click the Add [button]
- highlight the users/groups that you want to grant permission to view Contacts, and click Add
- click OK (this will close the Add Users windows
- you can now View the Name of the user/group you have added in the Permissions window
- highlight the user/group
- using the Permission Level: dropdown menu, selectd the permission level for the user/group
- PERMISSIONS INCLUDE:
- Owner
- Publishing Editor
- Editor
- Publishing Author
- Author
- Nonediting Author
- Reviewer
- Contributor
- None
- PERMISSIONS INCLUDE:
- Observe how each permission level alters Read, Write, Delete items, and Other permission categories
- click OK to close and apply your settings
Note: these same principals can be used with other Folders in Outlook as well. We have written a separate article on sharing folders (other than Contacts) in Microsoft Outlook. You can share your Inbox, your Tasks, Notes and more. Check out the article here.
If you would like more information about Microsoft Outlook and what it can do in your organization, please contact WIGITAL. We install, configure and optimize Microsoft Exchange, Microsoft Outlook and Microsoft Mobile devices for networks both small and large. Call us or email us through our website.
FURTHER READING
CLOSING NOTE:
For clients on other Operating Systems than Windows, it is possible Exchange Server can be the Email solution even in a non-Windows specific topologies. Ask your System Administrator (or call WIGITAL) to affirm whether running Exchange is a possibility in your environment. Exchange is a complete unified messaging solution and it does a lot more than just email.
Antivirus Exclusions
Posted by Mark Raborn in Malware on 2008/06/07
Antivirus is a vital part of overall network security for companies and individuals. A hardware based edge firewall, regular updates/patches to the Operating System, and Antivirus – AntiSpyware – AntiMalware make up the big three of basic protection.
Antivirus however can affect the integrity of data on the network. There are a number of data stores that should be excluded from the Virus Scanning schedules on your network. The simple story is that while Antivirus is vital in the overall network security picture, AV must be set up correctly to keep from corrupting data on your network. Services in Windows Server (such as DNS and DHCP) and certain programs such as (Microsoft Exchange Server and SQL Server) may all require their database directories be excluded from scanning. If you do not take this precaution, a corrupt mailbox store or database may be the result.
So what are the steps? We can point to some great links and knowledge base articles that help define exclusions when setting up Virus scanning and defining the directories and files that will be scanned. These resources are a good place to start and we’ll add more as we have time.
- – - IN PROGRESS – - -
WHAT EXCLUSIONS ? ? ?
What Anti-Virus scanning exclusions should be considered for system and servers?
NORTON FURTHER READING
- Norton Antivirus Corporate – Search Knowledge Base
- Norton Antivirus Corporate – How To
- Norton Antivirus Corporate – Documentation
- more…
AVG FURTHER READING
Microsoft Exchange